Queen City Homecare was recently featured in the June 2017 issue of Sycamore Living, a local community publication. The article, written by Cathy Hollander, highlights Queen City Homecare’s commitment to providing on-going, comprehensive in-service training and education. To provide better care, Jim Gruber, Director of Education at Queen City Homecare, has partnered with U.C.’s College of Allied Health Sciences and The School of Social Work to establish an Institute on Aging Education. [Read more…]
Generalized anxiety in senior adults is a common problem, but a particularly frustrating form of anxiety in some older persons is evening anxiety, also called sundown syndrome. Not only does sundown syndrome negatively affect the quality of life for the elderly adult, but it can also take a toll on family members providing care for their loved ones.
If you have an older family member who is suffering from sundown syndrome, then it is helpful to know more about the problem and what you can do to assist your loved one. Below is more information about sundown syndrome. [Read more…]
At Queen City Homecare we strive to make our community a place of appreciation. From our clients to their families to our employees, we try to go above and beyond the call of duty. We’re honored that we were featured as a Top Workplace this year along with being featured in Cincinnati.com. Read this awesome feature here.
Cincinnati, OH May 18, 2016 – Queen City Homecare has been awarded a 2016 Top Workplaces honor by The Cincinnati Enquirer. The Top Workplaces lists are based solely on the results of an employee feedback survey administered by WorkplaceDynamics, LLC, a leading research firm that specializes in organizational health and workplace improvement. Several aspects of workplace culture were measured, including Alignment, Execution, and Connection, just to name a few.
“The Top Workplaces award is not a popularity contest. And oftentimes, people assume it’s all about fancy perks and benefits.” says Doug Claffey, CEO of WorkplaceDynamics. “But to be a Top Workplace, organizations must meet our strict standards for organizational health. And who better to ask about work life than the people who live the culture every day—the employees. Time and time again, our research has proven that what’s most important to them is a strong belief in where the organization is headed, how it’s going to get there, and the feeling that everyone is in it together. Claffey adds, “Without this sense of connection, an organization doesn’t have a shot at being named a Top Workplace.”
“Queen City Homecare is very proud to be a Top Workplace in Cincinnati. We work very hard to give our clients and employees excellent customers service and care. We believe that a happy employee is going to give great care, so we do all we can to make sure our employees are cared for too.” says Aaron Stapleton, Founder of Queen City Homecare. “When people talk about Queen City Homecare, they aren’t talking about me. They are talking about the women and men that take care of them on a daily basis. Making sure our employees know how valuable they are is just as important as any part of running this business.”
About WorkplaceDynamics, LLC
Headquartered in Exton, PA, WorkplaceDynamics specializes in employee feedback surveys and workplace improvement. This year alone, more than two million employees in over 6,000 organizations will participate in the Top Workplaces™ campaign—a program it conducts in partnership with more than 40 prestigious media partners across the United States. Workplace Dynamics also provides consulting services to improve employee engagement and organizational health.WorkplaceDynamics is a founding B Corporation member, a coalition of organizations that are leading a global movement to redefine success in business by offering a positive vision of a better way to do business.
In past years hospital readmissions within 30 days of discharge have been high. The government has taken action and started to penalize hospitals, skilled care, physicians etc. in an effort to ensure the safety of the patients. A study published by Dartmouth listed four of the top five reasons for hospitalizations are: patients not understanding what is wrong with them, patient mismanagement of medications, patients not going to a follow up with their doctor, and families not having the education for adequate care.
There is a tool that can help to eliminate these reasons for readmission and it is already at your disposal. Private Duty care is a tool that has been underutilized but can have strong positive effects on patient care. Private duty care offers assistance with Activities of Daily Living (bathing, feeding, dressing, transferring, etc.) and can include assistance with light housekeeping, meal preparation, transportation and more.
This enables the client to focus on their recovery and eliminates anxiety over handling tasks on their own, all while drastically reducing the risk of hospital readmissions. Queen City Homecare adds an additional level of care by utilizing a Registered Nurse to manage and monitor all cases allowing symptoms of Urinary Tract Infections, Respiratory Issues, etc. to be caught before they result in higher health risks and readmission to the hospital.
If you would like to learn more about our Readmission Program please call Aaron at Queen City Homecare at 513-281-8000.
The holiday season is a great opportunity for us to spend additional time with our parents. As we get older, we may notice some changes in our parents. Dad is not quite as strong as he used to be, or mom can’t quite remember the recipe she has made dozens of times. Often, as adult children, we don’t want to look at our parents as people who need help.
Talking to your parents about needing assistance is difficult; this is a conversation you might have avoided this holiday season. Although the conversation maybe tough, the alternative is much worse. In the home care industry, it is common to see elderly individuals sent to the hospital with preventable injuries. A change in balance or memory is a good reason to have a trained professional help them with daily activities.
Many people turn to home care as a reactive measure after an issue, but being proactive and bringing in a caregiver at the first sign of a change can prevent falls and other incidents. Queen City Homecare provides a 2 hour minimum for preventive care services such as light housekeeping, meal preparation and transportation. With a Registered Nurse handling all care plans at the start of service, we are able to provide the highest level of care, keeping your loved one in his or her home setting.
If your loved one is in need of care and you have any questions, feel free to call our office at 513-281-8000. Queen City Homecare has an employee available at all times happy to assist you.
Cincinnati, Ohio (October 30, 2015) Queen City Homecarewas named as a winner of the 15th Annual BBB Torch Award for Marketplace Ethics in the Pavilion Ballroom at the Horseshoe Casino, Thursday, October 29.
“Our winners take great pride in ensuring an ethical marketplace where buyers and sellers can trust one another. This honor is earned through an exhaustive self evaluation. The end result is an extraordinary recognition from their peers and the community,” said Jocile Ehrlich, President and CEO of BBB.
Accolades for the winners, punctuated by applause were well deserved after successfully completing a thorough self-evaluation of ethical practices and policies. Each application was carefully reviewed by a third party judging panel for a final selection, culminating in a glamorous celebration hosted by The Center for Ethics at BBB.
Applications for the 2016 Torch Awards for Marketplace Ethics will be available in January. More information about Cincinnati BBB and The Center for Ethics at BBB is available by visiting bbb.org.
COMPANIES AND NON-PROFITS:
Queen City Homecare is very proud to receive the BBB Torch Award. We feel that this award for ethics is a special award. Queen City Homecare works very hard to make sure it runs an ethical company, and receiving this award brings validation to that. In our industry it is very important to run an ethical company because we are not only taking care of elderly individuals, but also stepping into their homes. We want all of our clients to feel safe and secure with our help. We want to thank the BBB for allowing us the opportunity to be a part of this great achievement.